Last Updated: February 10, 2026
MM2H Go (Batik Travel (MM2H) Sdn Bhd) (“we,” “us,” or “our”) operates the website mm2hgo.com. This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of Personal Data we receive from users of the site and our clients.
1. Information Collection and Use
While using our services or website, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This includes, but is not limited to:
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Identity Data: Name, passport number, nationality, date of birth, and gender.
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Contact Data: Email address, phone number, and residential address.
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Financial Data: Bank statements, proof of income, and fixed deposit records required for MM2H (Platinum, Gold, Silver) applications.
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Technical Data: IP address, browser type, and usage data via cookies.
2. Purpose of Data Processing
We process your personal data for the following purposes:
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To evaluate your eligibility for the Malaysia My Second Home (MM2H) program and other visa categories (Digital Nomad, RP-T, etc.).
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To submit formal applications to the Ministry of Tourism, Arts and Culture (MOTAC) and the Ministry of Home Affairs (KDN).
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To communicate updates regarding your application status.
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To comply with legal and regulatory requirements under Malaysian law.
3. Disclosure of Your Personal Data
We may share your information with third parties only in the following circumstances:
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Government Agencies: Mandatory submission to the Immigration Department of Malaysia, MOTAC, and KDN.
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Professional Partners: Authorized medical centers for eVISA medicals or banking institutions for fixed deposit accounts.
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Legal Requirements: If required to do so by law or in response to valid requests by public authorities.
4. Data Security
The security of your data is important to us. We implement a variety of security measures—including SSL encryption and restricted access protocols—to maintain the safety of your personal information. However, no method of transmission over the Internet is 100% secure, and we strive to use commercially acceptable means to protect it.
5. Data Retention
We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy, or as required to satisfy legal, accounting, or reporting requirements.
6. Your Rights Under PDPA 2010
Under the Malaysian Personal Data Protection Act 2010, you have the right to:
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Request access to the personal data we hold about you.
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Request the correction of inaccurate or incomplete data.
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Withdraw consent for the processing of your data (this may result in the inability to proceed with your visa application).
7. Cookies
Our website uses “cookies” to collect information and improve our service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
8. Changes to This Privacy Policy
We reserve the right to update or change our Privacy Policy at any time. Your continued use of the service after we post any modifications will constitute your acknowledgment of the modifications and your consent to abide by them.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us:
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Email: naufalnajib@mm2hgo.com
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Phone: (+6) 019-950 7983
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Address: D-2-2, Bangi Gateway, Persiaran Pekeliling, Seksyen 15, 43650, Bandar Baru Bangi, Selangor, Malaysia.